Confidential Transcription Services
Confidential Audio/Video Transcription Services
We provide confidential transcription services, ideal for individuals, companies, businesses, students, and universities. Our services cover an expansive range of materials, such as interviews, focus groups, and multiparty research with diverse accents and topics. We take privacy seriously and are readily available to sign a Non-Disclosure Agreement based on your preferences.
Secure and Confidential
Fast Delivery
Our approach prioritizes attention to detail and the implementation of stringent quality control measures to guarantee nothing less than a 99% accuracy rate for all transcripts. Our confidential transcription services also include the correction of grammatical and syntactic errors featured in our clean verbatim transcripts. Partner with us today for top-notch, confidential transcription needs.
Our confidential transcription service consists of the following:
- 99% Accurate – To ensure 99% accuracy we employ professional transcriptionists from US, UK, CA and AU who have experience in various niches and are able to comprehend a wide range of accents.
- Signed NDA (If requested) – We guarantee that our clients’ information and content is kept safe and confidential. However, if you require a signed NDA we are happy to do that, just contact us via email prior to placing your order.
- Clean/Full Verbatim option – Ensuring that your transcript will meet your needs we offer two types of speech writing. With clean verbatim, we correct all speech errors, slang, etc. and with full verbatim, we transcribe everything as is spoken, including speech errors and slang.
- Timestamping (If requested) – We offer two methods of timestamping [00:00:00] and can place timestamps on speaker change or at 2 minute intervals, as per your request.
- Custom requirements – We can also follow any specific requirements you may have and these can be specified in the order form. This can be specific transcript formatting, text marking requirements, templates etc.
- Transcript in .DOCX/WEB/PDF formats – You will receive your completed transcript via email in .DOCX format along with a link to the online website version where you can easily view and/or share the transcript. Additionally, you may also opt to download the transcript in .PDF format.
How we transcribe:
Upon receipt of your audio or video file(s), they are vetted by our experienced staff, assigned to the most suitable transcriber, who utilizes professional transcription software to ensure accuracy.
Our transcriptionists manually transcribe your files, turning your content into well-structured Microsoft Word documents. Following completion, each transcript enters a thorough review and proofreading process undertaken by our quality control team to spot and rectify any potential errors.
You will receive two versions of your document via email. One would be a .docx file featuring the transcript itself and the other a link to a website version for an easy preview, share, or download of a .pdf copy of your transcript. This is all part of the comprehensive confidential transcription services that we offer.
Formats we can transcribe:
We are able to transcribe most audio and video formats, including: .MPEG, .MP4, .SWF, .MOV, .AVS, .AIF, .AVI, .MP2, .MP3, .WMA, .M4A, .AIFF, AC3, .MOV, .WAV and YOUTUBE VIDEOS.
Why you should choose us:
- More than 15,000 satisfied clients
- 5 years of experience providing confidential transcription services for individuals, companies, businesses, students, and universities
- Very reasonable rates
- Fast turnaround times
- 24/7/365 email/phone support
To obtain your instant quote, please enter the length of your audio/video file below in hours:minutes:seconds format. For example, 01:15:10.
Please select the applicable language which is spoken in your file, the number of speakers, your required turnaround time, your desired transcription type (clean/full verbatim) and timestamping.
| Turnaround | 1 speaker | 2-3 speakers | 4-7 speakers | 8+ speakers |
|---|---|---|---|---|
| Urgent (1 business day) | $1.80/min. | $2.25/min. | $2.41/min. | $2.56/min. |
| Standard (2-3 business days) | $0.95/min. | $1.40/min. | $1.56/min. | $1.71/min. |
| Relaxed (4-7 business days) | $0.80/min. | $1.25/min. | $1.41/min. | $1.56/min. |
Starting to use our service is pretty simple. Just follow these steps:
- Prepare the audio/video files that you would like to have transcribed. We accept most popular file formats such as: .MPEG, .MP4, .SWF, .MOV, .AVS, .AIF, .AVI, .MP2, .MP3, .WMA, .M4A, .AIFF, AC3, .MOV, .WAV, YOUTUBE and any other similar formats.
- If you are using our service for the first time, please use the form on the main page. If you are already a registered user, please proceed to log into our system.
- Select or drag and drop the files that you want transcribed.
- Our system will automatically calculate the duration of the files and you will be provided with an instant quotation for the service.
- After all files are uploaded, please ensure you select the correct language for each file. We can transcribe files that are in multiple languages.
- To complete your order, kindly effect payment via PayPal or credit card.
- Once your payment is successfully completed, your order will be placed into our queue, where it will be processed within your chosen timeframe.
- Once your order is complete, you will receive an email notification and will be able to download the transcripts from your account page.
You can choose from three options:
- Urgent (1 business day)
- Standard (2-3 business days)
- Relaxed (4-7 business days)
Our business is open Monday through Friday, so all orders are processed in business days. If your audio/video is low quality, it might take little bit longer than expected. In this situation, we will contact you with an update of the expected time frame.
Our pricing starts from $0.80 per minute. The final price for your order might change depending on the options, language, and turnaround time you choose. Please check our price calculator to calculate your price.
Prices based only on turnaround time and English language:
- Urgent (1 business day) - $1.80
- Standard (2-3 business days) - $0.95
- Relaxed (4-7 business days) - $0.80
Yes! At the moment we are able to process files in these languages:
- English (Native)
- English (Non-Native)
- English (British Accent)
- English (Australian Accent)
- English (Canadian Accent)
- Arabic
- Chinese
- Danish
- Dutch
- Finnish
- French
- German
- Italian
- Japanese
- Lithuanian
- Norwegian
- Polish
- Portuguese
- Russian
- Spanish
- Swedish
- Thai
We accept audio and video files in .MPEG, .MP4, .SWF, .MOV, .AVS, .AIF, .AVI, .MP2, .MP3, .WMA, .M4A, .AIFF, AC3, .MOV, .WAV, YOUTUBE VIDEOS and any other similar formats. If you have a file in a format other than those listed here, please contact us.
All transcripts are delivered as Microsoft Word or PDF documents.
Yes, we offer two-minute interval timestamps as an option when you place your order for an additional charge of $0.20 per minute.
We provide two verbatim styles of transcription. Kindly refer to our Verbatim Style Guide for further details of this service.
You may select the verbatim option during the order process for an additional $0.20 per minute.
We have transcriptionists with a variety of backgrounds, including: Business, Finance, Legal, Academics, and Medical.
The majority of our transcriptionists are based in the United States, United Kingdom, Australia, Canada, Europe, and Asia, and are native speakers.
We use only professional transcriptionists. We do not use any kind of automated transcription software.
Our transcriptionists are required to deliver an accuracy rate greater than 98 percent to retain their qualifications.
We have numerous quality control features, including transcription review by multiple transcriptionists and proofreading by our partners at no additional cost.
Yes we can, but before you place the order please contact us via email at: order@transcribefiles.net so we can confirm everything and even offer you a great discount.
All content transferred between your computer and https://transcribefiles.net are encrypted by 128-bit SSL encryption technology.
All files that you upload to our system are kept in a private and not publicly accessible location.
For more information, please visit our Privacy Policy page.
Our website is available to you 24 hours a day, 7 days a week.
Our transcribers work on your documents from Monday to Friday.
You can make an online payment via credit/debit card or bank transfer for large customer orders.
If you placed the order and your order status still shows as "Received," you can contact us by email at order@transcribefiles.net or via the contact form in your Account -> Support tab. Please don't forget to include the ORDER ID of the order you want to cancel.
If the file still has the "Waiting" status listed, you can contact us by email at order@transcribefiles.net or via the contact form in your Account -> Support tab. Please include the ORDER ID and the name of the file that you want to replace.
Keep in mind that if we have already started processing the file, we will not be able to replace it without an additional fee.
If you are not happy with our service, you can request a revision of your order within 10 days after the order was delivered.
To request a revision please log in to your account and click on Support -> Contact Form. In the contact form, please include your ORDER ID and your feedback and details about what happened and how we can improve your transcription.
