Video Captioning Services
Professional Video Captioning Services
We are a leading provider of professional, high-quality video captioning services catering to a diverse client base, including individuals, companies, businesses, students, and universities. We have expertise in captioning a broad range of content, from interviews and focus groups to multi-speaker research, even those with accents and specialized topics. We are more than willing to sign a Non-Disclosure Agreement (NDA) if you so require.
High Accuracy
Fast Delivery
We prioritize accuracy and attention to detail, putting in place stringent quality control measures to guarantee a 99% accuracy rate in our captions. If you need superior video captioning services for your content, TranscribeFiles is your go-to solution.
Our video captioning service consists of the following:
- 99% Accurate – To ensure 99% accuracy, we engage professional captioners from various countries skilled in various domains and proficient in understanding a broad spectrum of accents.
- Signed NDA (If requested) – We ensure the utmost confidentiality of our clients’ information and content. Should you require a signed Non-Disclosure Agreement, we are more than happy to comply. Please contact us via email before placing your order.
- Customized Services – We can cater to any specific requirements you may have – be it personalized caption formatting, text marking, or any specified templates. You can specify these requirements in your order form.
- .SRT File Format – Your finalized captions will be available in the standard .SRT file format.
Our captioning process:
Upon receiving your audio or video file, our team verifies it before entrusting it to the most suitable captioner, chosen based on their expertise relative to your content.
Our professional captioners use top-tier captioning software to manually transcribe your audio and video content, listening attentively to each word before inputting the text into the system.
After creating the initial caption file, our quality control team conducts a rigorous review and proofreading process to scan for and correct any possible errors.
Finally, the final .SRT caption files will be sent directly to your designated email address.
We can handle a wide variety of formats:
We have the capability to add captions to most audio and video formats. These include: .MPEG, .MP4, .SWF, .MOV, .AVS, .AIF, .AVI, .MP2, .MP3, .WMA, .M4A, .AIFF, AC3, .MOV, .WAV and YOUTUBE VIDEOS.
Why you should choose us:
- More than 15,000 satisfied clients
- 5 years of experience providing video captioning services
- Very reasonable rates
- Fast turnaround times
- 24/7/365 email/phone support
| Turnaround | 1 speaker | 2-3 speakers | 4-7 speakers | 8+ speakers |
|---|---|---|---|---|
| Urgent (1 business day) | $1.95/min. | $2.40/min. | $2.56/min. | $2.71/min. |
| Standard (2-3 business days) | $1.35/min. | $1.80/min. | $1.96/min. | $2.11/min. |
| Relaxed (4-7 business days) | $0.95/min. | $1.40/min. | $1.56/min. | $1.71/min. |
Closed Captions
Open Captions (Burned into video)
Starting to use our service is relatively easy. Just abide by these steps:
- Prepare the audio/video files that you would like to have captioned. We accept most popular file formats such as: .MPEG, .MP4, .SWF, .MOV, .AVS, .AIF, .AVI, .MP2, .MP3, .WMA, .M4A, .AIFF, AC3, .MOV, .WAV, YOUTUBE and other common formats.
- Select or drag and drop the files that you want captioned.
- Our system will automatically calculate the duration of your files, and you'll be provided with an instant quotation for the service.
- After all files are uploaded, please ensure you select the proper language for each file. We can caption files in multiple languages.
- To finalize your order, kindly make a payment via debit or credit card.
- Once your payment has been successfully completed, your order will be added to our queue, where it will be processed within your chosen timeframe.
- Once your order is complete, you will receive an email notification and will be able to download the captions from your account page.
You can choose from three options:
- Urgent (1 business day)
- Standard (2-3 business days)
- Relaxed (4-7 business days)
Our business is open Monday through Friday, so all orders are processed in business days. If your audio/video is low quality, it might take little bit longer than expected. In this situation, we will contact you with an update of the expected time frame.
Our pricing starts from $0.95 per minute. The final price for your order might change depending on the options, language, and turnaround time you choose.
Prices based only on turnaround time and English language:
- Urgent (1 business day) - $1.95
- Standard (2-3 business days) - $1.35
- Relaxed (4-7 business days) - $0.95
Yes! At the moment we are able to process files in these languages:
- English (Native)
- English (Non-Native)
- English (British Accent)
- English (Australian Accent)
- English (Canadian Accent)
- Arabic
- Chinese
- Danish
- Dutch
- Finnish
- French
- German
- Italian
- Japanese
- Lithuanian
- Norwegian
- Polish
- Portuguese
- Russian
- Spanish
- Swedish
- Thai
We accept audio and video files in .MPEG, .MP4, .SWF, .MOV, .AVS, .AIF, .AVI, .MP2, .MP3, .WMA, .M4A, .AIFF, AC3, .MOV, .WAV, YOUTUBE VIDEOS and any other similar formats. If you have a file in a format other than those listed here, please contact us.
All captions are delivered as .SRT files. If you choose Open captions, you will also be able to download your videos with burned-in captions.
The primary difference between Open and Closed captions lies in their flexibility. Open captions are always on-screen and cannot be turned off, they're essentially a part of the video itself. On the other hand, closed captions can be turned on or off by the viewer as per their preference.
As for the cost, open captions incur an additional processing fee of $10 USD per file due to its embedded nature in the video.
If you selected Open captions for your file, you will be able to download videos with burned-in captions.
If you need to burn captions into a higher quality video than the one you uploaded for the order, please specify the URL in the order details from where we can download your higher quality videos.
Our captionists come from a wide variety of backgrounds including: Business, Finance, Legal, Academic, and Medical.
The majority of our captioners are based in the United States, United Kingdom, Australia, Canada, Europe, and Asia, and are native speakers.
We use only professional captioners. We do not use any kind of automated captioning software.
Our captioners are required to deliver an accuracy rate greater than 98 percent to retain their qualifications.
We have numerous quality control features, including caption review by multiple captioners.
Yes we can, but before you place the order please contact us via email at: support@transcribefiles.net so we can confirm everything and even offer you a great discount.
All content transferred between your computer and https://transcribefiles.net are encrypted by 128-bit SSL encryption technology.
All files that you upload to our system are kept in a private and not publicly accessible location.
For more information, please visit our Privacy Policy page.
Our website is available to you 24 hours a day, 7 days a week.
Our captioners work on your files from Monday to Friday.
You can make an online payment via credit/debit card or bank transfer for large customer orders.
If you placed the order and your order status still shows as "Received," you can contact us by email at support@transcribefiles.net or via the contact form in your Account -> Support tab. Please don't forget to include the ORDER ID of the order you want to cancel.
If the file still has the "Waiting" status listed, you can contact us by email at support@transcribefiles.net or via the contact form in your Account -> Support tab. Please include the ORDER ID and the name of the file that you want to replace.
Keep in mind that if we have already started processing the file, we will not be able to replace it without an additional fee.
If you are not happy with our service, you can request a revision of your order within 10 days after the order was delivered.
To request a revision please log in to your account and click on Support -> Contact Form. In the contact form, please include your ORDER ID and your feedback and details about what happened and how we can improve your captions.
